Our Products
QueueBee ensures the product range is designed with the flexibility to adapt customers current business environment without the need to change core management and yet it drives the front-liners to transform for optimization of customer services, presenting you a fascinating outcome and true satisfaction.
Standard - QB10
A cost-effective, yet highly regarded solution
QB10 software optimizes queuing periods and enhance service efficiency of an organization.
QB10 is designed to be scalable from a basic module for environment as simple as single counter, upgradable to a complex multi-services or branches solutions as the situation evolves over the time.
QB10 is a basic queue system that serves only single department catering maximum of 20 workstations. Support up to two (2) networked touchscreen ticket printers or interactive ticket kiosks, it also comes with comprehensive reporting and monitoring dashboard, allowing better measurement of operational performance.
Pro- QB20
Seamless customer flow management
QB20 series is specifically designed to cater for businesses which have a wide range of services scattered across multiple departments within a single building/premise, requiring a centralized and consolidated queue data for real-time monitoring and dynamic reporting analysis.
QB20 software provides the flexibility for a queue number to be transferred from one department to another, allowing seamless customer flow management by utilizing the concept of One-Ticket-Multiple-Service Facility.
The flexibility of QB20 software allows integration with any third party system, such as HIS, CRM, SMS Gateway, Customer Database, and so on. Seamlessly combine all components of the system, QB20 assists in achieving an organization’s unparalleled performance and management intelligence.
Cloud Based
Ease your pain with subscription plan
Catered for simple merchandiser such as clinics, food counter, beverage stalls and other small service providers, this is a simple cloud – based queue solution that does not require installation of hardware on premise. It operates smoothly on any smartphone or tablet, with a user-friendly dashboard.
Affordable subscription plan puts less burden on small service provider and allow more cash flow to operate the business. Customer has a better experience with your service as they do not wait in a long queue at your storefront.
How QueueBee Solution Can Help You
PROQB20
- Operate system: Linux/Window
- Centralized dashboard: Yes
- Max. department/clinics/area: 30
- No. of counter: 1 – 300
- Transfer queue to other department: Yes
- Administrator: Max. 100
- Service: max. 200
- Software pre-installed: Windows PC / VM/ server required
- Digital signage: Yes
- Video content: Unlimited
- Voice module: Yes
- Ticket machine: Desktop and Standee Kiosk
- Queuebee Mobile App Queue: Yes
- Customer Web Portal Queue: Yes
- WhatsApp/ SMS Queue: Yes
- Video chat: Yes
- Customer feedback: Yes
- Online Appointment : Yes
- Integration API: Yes
CLOUDCLOUD
- Operate system: Cloud
- Centralized dashboard: Yes
- Max. department/clinics/area: 1
- No. of counter: 1 – 20
- Transfer queue to other department: N/A
- Administrator: Max. 10
- Service: max. 200
- Software pre-installed: Yes, on QB-cloud
- Digital signage: Optional
- Video content: Unlimited
- Voice module: Optional
- Ticket machine: Optional
- Queuebee Mobile App Queue: Yes
- Customer Web Portal Queue: Yes
- WhatsApp/ SMS Queue: Yes
- Video chat: Yes
- Customer feedback: Yes
- Online Appointment : Yes
- Integration API: Yes